Privacy Policy
At Home Glow Goods, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms outlined in this policy.
- Information We Collect:
1.1. Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, phone number, and payment details. We only collect the information necessary to process your order and provide customer support.
1.2. Log Files: Like many other websites, we gather certain information automatically and store it in log files. This information may include your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.
1.3. Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to enhance your browsing experience and collect information about how you interact with our website. These technologies help us personalize your experience, remember your preferences, and analyze site traffic. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly as a result.
- Use of Information:
2.1. Personal Information: We use the personal information we collect to process your orders, deliver products, communicate with you about your purchases, provide customer support, and improve our services. With your consent, we may also send you promotional offers and updates about our products or services. You can opt-out of receiving marketing communications at any time.
2.2. Non-Personal Information: The non-personal information we collect is used to analyze website usage patterns, troubleshoot technical issues, and improve the functionality and performance of our website.
- Information Sharing and Disclosure:
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
3.2. Legal Compliance: We may disclose your information if required by law, subpoena, or other legal processes, or if we have a good-faith belief that such disclosure is necessary to protect our rights, investigate fraud, or comply with a judicial proceeding, court order, or legal request.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or the use of your personal information.
- Data Security:
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.
- Third-Party Links:
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those websites or services. We encourage you to read the privacy policies of any third-party sites you visit.
- Children's Privacy:
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected personal information from a child,